THE CONSUMER RIGHTS ACT 2015
This comes into force on the 1st October 2015. In general the new act reflects the current law although there are difference about which businesses should be aware and take appropriate action.
The legislation sets out the regulations effecting contracts between traders and consumers; it includes consumer notices.
Changes to note include a new definition of a consumer, a concept of non-conforming goods, services and digital content and reference to a new category – that of digital content. In general the new legislation may broaden the potential liability of a trader to its consumer customers which in turn could increase the costs of doing business.
In the light of the new law, businesses in this sector should be aware of the position after the beginning of next month and take steps to ensure that their business terms and paper work comply with the law and are drafted to the best advantage of the trader.
